When you browse your statistics and visitor traffic reports, the referrer information is not available, which includes visitor origin, search engine statistics, search engine keywords and visitor "came from" data.
Once the code is installed and the system has logged some visitors, you can get the actual statistics on all of the above by clicking on the "Stats" menu and then on "TRAFFIC" drop-down menu.
If you have performed the steps above, and the statistics menu now shows "Came From", "Keywords" and other referrer statistics option, but you still do not get the referrer information on your reports:
- Ensure that you have the tracker installed on ALL of your website pages, and most importantly on the home page of your website.
- Make certain, that the home page (the root of your website) is NOT being redirected to another page. For example, when you point your browser to your website's home address such as www.example.com, the browser should NOT redirect to another page such aswww.yourwebsite123name.com/home.html. If it does, then you'll need to disable the redirect. Why? Because the home page redirecting is considered to be a poor practice if you strive to achieve good relationships with search engines. Your home page is considered to be a showcase territory of your website by all search engines. If there's no content there and it's simply an entry/redirect page, then you're giving away one of the best ways to gain more search engine traffic. Furthermore, if you don't have a tracker installed on the primary page of your domain as mentioned above, then you will not see the reports on where your visitors are coming from and how they find your website.