If you keep getting logged out before the session timer has finished the countdown, this could be due to the following:
- If you closed and reopened the page, the system may log you out for security reasons
- If you deleted your browser cookies thus deleting the fraudLog session information
- Your antivirus/firewall/security software may terminate fraudLog session before it's ending time. Check your security software rules, or add fraudLog to the ignore list of your security software.
Some browsers have automatic cache purghing function set to be executed every X minutes. You may need to disable this function to stay logged in.