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How do I update credit, debit or bank info for PayPal subscription?

If you are using PayPal as a payment type for your fraudLog subscription, and would like to update either the credit card, debit card or bank information used as a funding source for your subscription:

  • Login to your PayPal account
  • Find the original "Subscription Creation" transaction for fraudLog or click on one of the most recent fraudLog payment transactions and then click on the subscription reference number link located on the "In reference to" line under the transaction details page.
  • On the bottom of "Subscription Details" page, update your source of funding information
If you are having difficulty updating the payment information and your fraudLog subscription is still active using PayPal as a payment method, please contract PayPal technical support.



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